Shipping policy
Shipping Policy – EliteWalks.com
Effective Date: June13, 2025
At EliteWalks.com, we’re committed to delivering your order quickly, safely, and at a fair cost. Please read our shipping policy to understand how and when your products will be delivered.
1. Order Processing Time
-
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving payment confirmation.
-
You will receive a confirmation email with tracking information once your order is shipped.
2. Shipping Methods & Delivery Time
We offer reliable delivery across Pakistan using trusted courier partners.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 4–7 business days | Free |
| Express Shipping | 1–3 business days | PKR 500 |
| Cash on Delivery (COD)* | 4–7 business days | PKR 300 |
🚚 COD is available only in select areas. You’ll be notified during checkout if your location is eligible.
3. Shipping Locations
We currently ship to:
-
All major cities and towns within Pakistan
-
Remote or rural areas may have longer delivery times
-
For international shipping (if applicable), delivery timelines and costs will vary based on destination
4. Shipping Charges
-
Orders above PKR 100 qualify for free standard shipping.
-
Shipping costs (if applicable) are calculated at checkout and are non-refundable once the order is shipped.
5. Delays or Issues
While we aim for timely delivery, delays may occur due to:
-
Courier issues or regional service interruptions
-
Weather conditions
-
Incorrect shipping addresses (please double-check before placing your order)
If your package is delayed beyond the estimated delivery window, please contact us at support@elitewalks.com.
6. Tracking Your Order
Once your order ships, you’ll receive an email or SMS with your tracking number and courier details. You can track your shipment online at any time.
7. Damaged or Lost Packages
If your package is lost or arrives damaged, notify us within 48 hours of delivery:
📧 support@elitewalks.com
📞 +923217973793
We will investigate the issue and work toward a suitable resolution (replacement, store credit, or refund as applicable).
8. Contact Us
If you have any questions or concerns about shipping, feel free to reach out:
📧 support@elitewalks.com
📞 +923217973793
🌐 www.elitewalks.com
